• Professional banking Teller PBT
The PBT exam measures the essential skills that banking professionals need to demonstrate.It covers the following topics: policies and procedures, sales and customer service, and the essential concepts and operations of banking. In addition, the exam helps banking professionals demonstrate their ability to develop effective work relationships with co-workers, employ basics of business etiquette and professional behavior, and communicate effectively with external customers.
• Professional Personal banker PPB
The PPB exam measures the essential skills that banking professionals need to demonstrate. It covers the following topics: sales and service, banking basics, specific business competencies and ethics.
• Accounting & finance professional AFP
• English for Banking and Finance EBF
The English for Banking and Finance exam measures the language skills relevant to professionals working in the banking business. The topics of the exam include the different types of banking organizations, international currency dealing, and electronic banking. The exam uses a variety of authentic text types (e.g. telexes, letters, memos, and newspaper articles), and tests a core of specialized vocabulary.